Valet Attendant

Location:

CHI St. Luke's Health Baylor College of Medicine Medical Center

Pay Rate:
Hourly - Hourly Plan, 14.00 USD

Hourly

Work Shift:

The Valet Attendant drives patients' and guests' automobiles safely and efficiently from the car drop-off location to a parking spot and back to the pick-up location at the facility contracted with HHS.

• High school diploma or GED equivalent is preferred.
• Previous work experience in a hospitality or hospital setting is preferred.
• Hold a valid driver's license.
• Be able to meet HHS policy/training requirements for approved/authorized vehicle operators.
• Be able to operate automatic transmission vehicles.

• Improve first impressions and throughput efficiency in the hospital environment.
• Improve patient-care focus from the moment of arrival to departure.
• Improve patient/customer experience by displaying empathy for their conditions and needs.
• Reduce wait and response time to receive a vehicle for departure.
• Increase patient and staff satisfaction.
• Enhance patient and staff safety.

• Approach all vehicles upon arrival.
• Greet each customer warmly, assess their needs, and provide your name.
• Park and retrieve customer vehicles, observing all traffic laws, within established guidelines and time frames.
• Record and maintain an accurate log of all vehicles parked.
• Legibly document pertinent information/infractions observed/noted prior to parking vehicles.
• Address customers in a pleasant, helpful, and respectful manner.
• Provide directions and assist customers with entering and leaving the vehicle.
• Conduct escorts, as required.
• Secure customer vehicles after parking or returning them to customers.
• Secure customer keys in the designated locking device.
• Assist guests with transporting luggage and/or personal items as needed.
• Monitor vehicles parked in the valet parking area to deter vandalism.
• Maintain the valet workstation/area and entrance in a neat and orderly manner (e.g., pick up trash and debris, empty trash containers, etc.).

• Must be able to cope well under emergency and/or stressful conditions.
• Must be physically able to lift, carry, bend, and support heavy weight over 50 pounds by pushing and pulling.
• Must walk at a moderate pace continually.
• Must be in physical condition and be able to lift up to 50 pounds repeatedly throughout the day.
• Must be able to read, write, and verbally communicate effectively in English or the primary language spoken by the majority of customers and staff at the facility.
• Must be able to stand for long periods of time; walk and/or run short and long distances; function for extended periods in all environmental conditions; and possess the manual dexterity to safely operate a motor vehicle.
• Electronics skills, including the ability to use computers and hand-held devices, are required.
• Close mental and visual attention is required due to variable patient conditions.
• Must demonstrate the ability to understand and carry out instructions.
• Must be dependable and motivated to complete duties without constant supervision.
• Must possess the ability to interact appropriately with a diverse population of customers.

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

What We Do:

We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.