Gwcc Event Manager (47482
Listed on 2026-08-22
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Entertainment & Gaming
Event Management & Planning, Customer Service Rep, Event Staff/ Venue Crew
Job Details
Job Location:
Atlanta - Atlanta, GA 30313
Salary Range: $66,040.00 - $70,550.00
GWCCA EVENT SERVICES OVERVIEWThe Georgia World Congress Center Authority (GWCCA) Event Services function is responsible for delivering exceptional event experiences through comprehensive event planning, coordination, and operational execution across the Authority’s world-class venues. Through strategic client partnerships, cross-functional collaboration, and effective event oversight, Event Services ensures successful event delivery by aligning operational resources, managing event logistics, and providing responsive support that exceeds client expectations.
The team plays a critical role in creating seamless experiences for customers, exhibitors, attendees, and partners while upholding GWCCA’s commitment to operational excellence, safety, and service.
The Authority is currently hiring an Event Manager to serve as the primary client relationship manager and operational lead responsible for planning, coordinating, and executing assigned events across the Georgia World Congress Center Authority (GWCCA) campus. Reporting to the Assistant Director of Event Services, this position plays a critical role in delivering exceptional event experiences by translating client objectives into comprehensive event plans that support operational excellence, venue readiness, and the Authority's commitment to outstanding customer service.
The Event Manager oversees the full event lifecycle—from initial planning through event execution and post-event closeout—ensuring events are delivered safely, efficiently, and in accordance with contractual agreements, operational requirements, and Authority policies. This position is responsible for coordinating event logistics, developing and communicating event specifications, facilitating cross-functional planning meetings, and serving as the central point of communication among clients, internal departments, contractors, exhibitors, vendors, and public safety agencies.
The Event Manager ensures the successful execution of assigned events through proactive planning, operational coordination, schedule management, and the timely resolution of issues before, during, and after events. The position maintains accurate event documentation and event management systems while monitoring service delivery, compliance with venue regulations, and adherence to established timelines, budgets, and customer expectations. Working collaboratively with the Director of Event Services, Assistant Director of Event Services, Senior Event Managers, Event Coordinators, and operational partners, the Event Manager supports departmental objectives, contributes to process improvements, shares operational knowledge and best practices, and helps ensure consistent service delivery across the Authority's diverse portfolio of conventions, trade shows, sporting events, entertainment events, and public gatherings.
The ideal candidate is a highly organized, customer-focused event management professional who thrives in a fast-paced, deadline-driven environment and demonstrates exceptional communication, relationship management, and problem-solving skills. This individual effectively balances multiple priorities while anticipating client needs, exercising sound judgment, and adapting quickly to changing operational demands. The model candidate serves as a trusted advisor to clients, a collaborative partner to internal and external stakeholders, and a valued member of the Event Services team by promoting operational excellence, teamwork, and continuous improvement.
This individual embodies the Authority's core values of authenticity, accountability, and collaboration while carrying out the essential duties and responsibilities of the position. Candidates under final consideration must complete a criminal history evaluation and drug screening as a condition of employment.
- Fast-paced, professional work environment in a dynamic convention, sports, entertainment, and hospitality venue.
- Supports event-based business which may require irregular work hours,…
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