Investment Operations Associate

We are seeking a high caliber Investment Operations Associate to join our small, highly collaborative operations team. This role is critical to daily investment operations and will serve as a key member of the group as we prepare for a leadership transition due to an upcoming retirement.

The ideal candidate brings strong back-office operations experience, exceptional attention to detail, the ability to thrive in a fast-paced environment, and a strong work ethic. This is a hands‑on operations role requiring someone who is proactive, coachable, and able to step into a high responsibility seat from day one.

• Execute and monitor T+1 settlements across domestic and foreign markets.
• Support trade processing, reconciliation, and exception resolution.
• Oversee foreign trading workflows and ensure timely processing across global time zones.
• Coordinate with internal teams and external parties (custodian, brokers, counter parties) to resolve trade breaks.
• Work closely with Chase (custodian) to coordinate movements, collateral, and loan activity.
• Ensure accurate tracking of lending transactions and compliance requirements.

• Maintain the firm’s book of record, ensuring accuracy independent of the bank’s systems.
• Support compliance oversight, operational risk controls, and audit preparedness.
• Perform daily reconciliations and identify discrepancies across systems.

• Partner effectively with the internal accounting department for data flow, reporting, and financial accuracy.
• Ensure that data movements and securities flow through the system correctly and consistently.

• Investigate and resolve operational issues with urgency and accuracy.
• Escalate risks appropriately while maintaining ownership of problem-solving.
• Work late as needed when issues arise, particularly in foreign markets or settlement cycles.

• Strong investment operations background
  —trade support, settlements, securities lending, reconciliation, or similar.
• Experience working within a brokerage, asset manager, custodian, or institutional operations team preferred.
• Deep understanding of how securities move through the system, including lifecycle processing.
• Exposure to both domestic and international markets; familiarity with T+1 workflow.
• Proven ability to work in high volume, detail-oriented environments.
• Strong analytical and problem‑solving skills.
• Demonstrated ability to take constructive feedback and continuously improve.

This is a highly team-oriented, in office role. Success requires:

• Reliable early‑morning availability (operations is always first in).
• Resilient personality and the ability to handle constructive criticism professionally.
• Self‑starter mentality
  —someone who proactively asks questions and seeks to learn our unique workflows.
• Collaborative mindset; the team double checks each other’s work regularly.
• Adaptability in an open‑floor, bullpen‑style environment
  .
• Strong work ethic, accountability, and willingness to stay late if operational issues arise.
• Coachability and openness to feedback.
• Not being on‑site is not an option—this is a fully in‑office role supporting real‑time operations.

You are someone who:

• Thrives in a structured, time‑sensitive operational environment.
• Enjoys working with a small, highly engaged team.
• Learns quickly and is not afraid to ask questions.
• Is extremely detail-oriented and process focused.
• Has a strong sense of ownership and responsibility.
• Wants to build a long‑term career in investment operations.