Loan Operations Specialist

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Atlanta, GA, US

Responsibilities include but are not limited to the following:

• Delivers exceptional customer services consistently to all business lines; maintains positive and productive working relationships with all internal and external customers.
• Creates, Reviews and Prepares Reports detailing Participation & Syndication Loan Activity.
• Coordinates the Accounting and Reconciliations of SBA and Participation Loan Transactions.
• Acts as the primary operational point of contact for syndicated loans to all participants sold or purchased.
• Prepares loan packages and disbursements for SBA 7(a), Express and SBA 504 loans.
• Assists with the development of department procedures, policies, and processes.
• Scans, indexes, maintains and file documents with efficiency and quality control.
• Audits and verifies completeness and accuracy of loan documents, packages, information, and files, collateral documentation.
• Tracks collateral documents and exceptions in document tracking system to perfect Bank’s security interests on the collateral of consumer and commercial loans.
• Processes invoices, debits and credits received through remote capture, and line of credit and construction advances.
• Assists with, compiles and prepares loan documents and packages for loan closings using the Finestra Loan Documentation and Abrigo Commercial Loan Systems; assists with scheduling of loan closings; coordinates the receipt of loan packages; monitors overall loan workflow to ensure compliance and timely loan closings.
• Combines and Reviews auto workflow and detailed input with key data information into the FIS loan servicing system according to approval, file maintenance requests and additional documentation.
• Closes loan files and releases applicable collateral associated with the loan payoff.
• Exceeds all established performance and position’s goals, objectives, and expectations.
• Adheres to all policies, procedures, guidelines, expectations, laws, regulations and training requirements.
• Uses good judgment and makes sound business decisions.
• Demonstrates personal accountability and maintains and handles all confidential, complex, and sensitive matters and information discretely and appropriately.
• Leads initiatives and projects, mitigate risks, adds value, and supports the Bank’s vision, mission core values, business principles, goals, and objectives.
• Demonstrates consistent professional appearance, behavior, image, high level of integrity, ethics and consistent represents the CTB Brand.
• Manages other assigned functions and performs other duties and responsibilities as assigned.

• Minimum of 2-3 years prior experience in a commercial and or consumer loan operation environment. Prior collateral perfection exposure in handling real estate and property title transactions, Commercial, Consumer and Residential real estate, Consumer Loan products, Auto, Savings/CD secured commensurate with experience. Some prior experience and knowledge of residential/commercial closing requirements preferred. Some working knowledge of construction loan transactions preferred.
• Bachelor’s Degree from four-year College or university preferred with equivalent real estate experience; or two or more years related experience and training; or equivalent combination of education and experience.
• Working knowledge of accounting principles with sound understanding of debits and credits transactions.
• Proficient using advanced Microsoft Excel (formulas, graphs, spreadsheets, pivot tables, etc.);
  Better than average proficiency with Microsoft Word, Outlook and PowerPoint; FIS HORIZON, Finestra, Abrigio and/or other related loan and core banking processing systems. Accounting and Report Writing experience is a plus.
• Experience with Horizon H360 is highly desired.
• Ability to query reports and generate system created letters utilizing effective written communications. The ability to analyze reports and interpret commercial, consumer, and real estate loan documents is a…