Fraud Investigation Specialist

Fraud Investigation Specialist

Immediate need for a talented Fraud Investigation Specialist. This is a 12 months contract opportunity with long-term potential and is located in Atlanta GA (Hybrid).

Job Diva
-12672 Pay Rate: $29- $31.77/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Independent fraud investigation and casework
• Conduct KYC (Know Your Customer) and KYB (Know Your Business) investigations
• Make outbound calls to customers to verify information
• Pull information from multiple data sources
• Make decisions with minimal supervision
• Operate in gray areas using critical thinking and judgment
• Review financial information (bank statements) for financial risk assessment
• Transaction monitoring and pattern analysis
• Review business credit reports
• Educate customers while gathering information
• Potential supplemental work:
  May shift to assist with inbound call volume (contact center) based on business need. Could be combination of inbound and outbound calls.

• In-depth fraud investigation experience
• Highly preferred:
  Account Takeover (ATO) review experience
• Highly preferred:
  First-party fraud experience
• KYC/KYB experience (but not just KYC/KYB - need more holistic fraud background)
• Identity fraud investigation
• Transaction pattern analysis
• Experience reviewing financial statements (bank statements specifically)
• Surface-level financial risk assessment (NOT in-depth P&L, balance sheets, tax returns)
• Review of customer financial information for liquidity and risk factors
• Business credit review experience helpful
• Some underwriting background helpful but not critical
• Comfortable operating in gray areas
• Strong judgment and critical thinking
• Independent decision-making with minimal supervision
• Excellent verbal communication
• Comfortable making outbound calls and educating customers
• Ability to piece together information from multiple sources

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.