Branch Manager – Retail Banking; Atlanta, GA

Branch Manager – Retail Banking

We are currently seeking a Branch Manager – Retail Banking for a direct hire opportunity with a financial services client.

• Lead a high‑performing, customer‑focused branch culture that promotes service excellence, accountability, and employee engagement
• Oversee daily branch operations, compliance, security, cash management, and adherence to bank policies and procedures
• Manage branch staff through effective performance management and ongoing development
• Handle annual performance appraisals for branch staff and ensure adherence to company policies and procedures
• Deliver exceptional customer service by identifying needs, resolving issues, and providing appropriate banking solutions
• Ensure audit readiness, regulatory compliance, and strong internal controls through ongoing monitoring and reporting
• Represent the bank within the community through networking, business development, and community engagement activities
• Maintain knowledge of bank products and services while supporting operational efficiency and continuous improvement

• 2–5 years of proven experience in branch management or a similar leadership role within the banking or financial services industry
• Strong knowledge of bank products, banking operations, policies, procedures, regulatory requirements, compliance standards, and operational risk management
• Proven ability to lead, coach, and develop high‑performing teams in a customer‑focused environment
• Results‑driven approach with demonstrated success managing branch performance, customer relationships, and operational efficiency
• Excellent communication, interpersonal, leadership, conflict‑resolution, organizational, and customer service skills
• Strong analytical, problem‑solving, time management, and multi‑tasking abilities with the ability to prioritize competing responsibilities
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Power Point
• Notary certification preferred
• Experience with Alkami is a plus

Lewis James Professional is an Equal Opportunity Employer. M/F/D/V