Credit & Collections Specialist

Job Description:

Hourly Rate: $21.50 - $26.50

JOB DESCRIPTION Provide financial, clerical and administrative services to ensure efficient, timely and accurate payment for assigned accounts. This includes collection activities, account reconciliations, researching and resolving discrepancies and working internal and external customers for accounts assigned. In addition, this position will complete training of AR Collection Analysts to ensure day-to-day execution of processes, procedures, documentation and requirements to meet department and company goals.

To be successful the candidate needs to be experienced in accounts receivable, researching and resolving discrepancies, working with internal/external customers, and the ability and managing escalated matters to secure resolution.

DUTIES & RESPONSIBILITIES Heavy collection activity via phone and email to meet department metrics.

Achieving and maintaining DSO measures as required by management.

Generate and send out invoices and customer statements as required.

Perform complex customer account reconciliations

Monitor customer account details for non-payments, delayed payments and other irregularities

Research and resolve complex payment discrepancies and customer inquiries

Maintain accounts receivable customer files and records

Complete month-end, quarter-end and end of year reporting requirements and close process

Complete reporting requirements as directed by management

Assist in direction, training and development of the AR staff by being proactive to achieve overall goals

Document, maintain and execute process and procedure documentation and department requirements

Perform support for audit requests as directed by management

Other tasks as directed by managementSKILLSAccuracy and detail-oriented

Good verbal and written communication skills

Strong organization, problem solving and analysis

Proactive, innovative and adaptable

Strong sense of urgency

Proficient in Microsoft excel, including pivot tables and v-lookup

Education and Experience:

High School Diploma or equivalent3 years of experience in Account Receivable with training experience SAP, Epicor, Sage or equivalent ERP experience preferred.

EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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