Accounts Receivable Lead

About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding.

By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation.

With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.

Why Join Us

• Innovative Impact:
  Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
• Growth Opportunities:
  As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
• Driven Team:
  Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
• Funding and Stability:
  Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUP has achieved this growth profitability and efficiently, ensuring long-term stability.

Title: Marketplace Accounts Receivable Lead

Reports to: Senior Finance Manager

About the Role

The Marketplace Accounts Receivable (AR) Lead is responsible for overseeing and managing the accounts receivable operations for marketplace transactions. This role ensures timely collection of outstanding payments, accurate financial reporting, and efficient cash flow management. The AR Lead will collaborate with internal teams, vendors, and stakeholders to optimize the AR process while maintaining strong relationships and compliance with company policies and financial regulations.

What You’ll Do

• Lead and manage the marketplace accounts receivable process, ensuring timely invoicing and collections.
• Monitor accounts and follow up on outstanding balances to minimize delinquency and improve cash flow.
• Develop and implement best practices and strategies to enhance the AR process and reduce DSO (Days Sales Outstanding).
• Collaborate with internal departments, including Sales, Finance, and Customer Support, to resolve billing discrepancies and disputes.
• Analyze AR aging reports, track key performance metrics, and provide regular updates to leadership.
• Monitor and develop customer credit worthiness process to limit bad debt.
• Assist in reconciling accounts and resolving payment discrepancies in a timely manner.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Train and mentor junior AR staff, fostering a culture of continuous improvement and accountability.
• Support month-end and year-end closing processes by providing accurate AR-related data and reports.
• Utilize financial software and ERP systems to streamline AR operations and reporting.
• Assist with chargeback disputes process to respond to all disputes timely and work directly with our merchant processor to resolve any discrepancies.
• Work directly with CharterUP’s product team to develop customer-centric processes and automation to improve the customer’s payment experience.

What You’ll Bring

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in accounts receivable, credit & collections, or related financial roles, with at least 1 year in a supervisory capacity.
• Strong knowledge of marketplace AR processes, invoicing, collections, and reconciliation.
• Proficiency in financial systems, ERP software (SAP, Oracle, Net Suite, etc.), and Microsoft Excel.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and negotiation skills to manage vendor relationships effectively.
• Detail-oriented with the ability to…