Collections Specialist, II
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-19
Listing for:
Infor Inc.
Full Time
position Listed on 2026-06-19
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk -
Accounting
Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk, Accounting Assistant
Job Description & How to Apply Below
Collections Specialist, II
Department: Finance And Administration
Employment Type: Full Time
Location: Atlanta
DescriptionInfor is hiring a Collections Specialist who will be responsible for ensuring timely and accurate posting of incoming payments and managing customer collections to maintain strong cash flow. This role involves applying customer payments, reconciling accounts, resolving payment discrepancies and communicating with clients to ensure balances are current.
A Typical Day in the Life Includes:- Accurately post customer payments (checks, ACH, Wire transfers, credit cards) to correct account and invoices.
- Reconcile daily cash receipts, bank deposits.
- Research and resolve unidentified or misapplied payments.
- Maintain documentation and audit trails for all cash applications transactions.
- Collaborate with the billing and customer service teams to address payment discrepancies and short payments.
- Monitor aging reports and follow up on past due accounts via phone, email and written communication.
- Escalate collection issues when appropriate and recommend accounts for write off.
- Ensure that all collection activities comply with company requirements.
- Previous experience in collections.
- Previous experience in cash applications.
- Experience with Microsoft Excel, especially pivot tables and vlookups.
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