Finance Associate, Accounts Receivable

Overview

The Accounts Receivable Associate is a full‑time opportunity within the Enterprise Financial Services (EFS) team of Group Finance. The position is responsible for collection and billing activities for Accounts Receivable (AR) on behalf of Paint Stores Group (PSG), Performance Coatings Group (PCG), and Consumer Brands Group (CBG). The successful candidate will have direct contact with our customers; build relationships with the sales organization;

and collaborate with finance colleagues of The Sherwin‑Williams Company. This position is not hybrid/remote and will be located at our Atlanta Financial Office in Atlanta, GA.

Because this role involves access to confidential financial information, a review of criminal history is required.

• Direct customer contact of delinquent accounts in assigned area of responsibility to optimize cash flow and profitability.
• Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts and maintain business continuity.
• Develop and execute action plans to proactively resolve delinquent accounts.
• Evaluate collection customer activity results and recommend escalation to improve performance.
• Process required information on Customer and/or Third‑Party websites to facilitate payment.
• Work with customers and the appropriate SW management to resolve customer discrepancies or disputes.
• Assist in identifying EDI, pricing, tracking, and process issues resulting in delayed payments.
• Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities.

• Assist in the identification and strategic solutioning of process bottlenecks.
• Collaborate and partner with key leaders and internal stakeholders in realizing scaling opportunities through process efficiencies and automation.
• Maintain a knowledge and understanding of KPI metrics to improve levels of service and AR performance.

• Maintain consistent adherence to the credit policies and procedures.
• Maintain customer and business records in accordance with established policies and procedures.
• Verify the AR balances are properly stated for the area of responsibility according to existing policies.
• Timely respond to internal and external AR audit inquiries as required.

POSITION REQUIREMENTS

• High School Diploma.
• Knowledge of finance, accounting, or sales activities.
• Experience with Microsoft Applications, including but not limited to, Excel and Word.
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status.
• Must be at least eighteen (18) years of age.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree.
• Sherwin‑Williams’ store, facility, or branch experience.
• Operational analysis and business communications experience.
• Customer service experience.
• Experience in Accounts Receivable.

Travel: 10%

• Life – Rewards, benefits and flexibility to enhance your health and well‑being.
• Career – Opportunities to learn, develop new skills and grow your contribution.
• Connection – Inclusive team and commitment to our own and broader communities.

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.