VP, Embedded Finance Risk Operations — Scale & Compliance

Overview

The VP Risk Operations - Embedded Finance oversees day-to-day risk operations supporting embedded financial products. This role owns operational risk processes across partner onboarding, transaction monitoring, fraud investigations, and issue management, ensuring scalable and compliant execution in a high-growth environment. This position collaborates closely with Product, Compliance, Engineering, and external partners to design, implement, and continuously improve risk controls. It plays a key role in supporting new product launches, scaling operations, and maintaining strong governance aligned with regulatory expectations and internal risk appetite.

For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners’ businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients’ product innovations, we create lasting partnerships with a future-focused approach to technology and services.

Today and every day, we work to continuously transform the payments landscape.

• Risk Operations Execution
  • Leads transaction monitoring, fraud detection, investigations, and exception handling.
  • Manages operational risk workflows across onboarding, steady-state operations, and product launches.
  • Ensures consistent execution of risk controls across embedded finance programs.
  • Maintains SLAs and operational procedures supporting risk activities.
• Regulatory Compliance and Controls
  • Ensures adherence to AML/BSA, KYC/CIP, fraud, consumer protection, and payments regulations.
  • Translates regulatory and policy requirements into operational processes.
  • Maintains documentation and governance materials supporting regulatory oversight.
  • Supports audit, regulatory inquiries, and examiner reviews.
• Partner Risk Management
  • Supports partner due diligence, onboarding, and ongoing monitoring.
  • Evaluates third‑party service providers supporting fraud, disputes, AML/BSA, and operations.
  • Collaborates with partners to ensure alignment with risk and compliance standards.
  • Addresses and resolves partner‑related risk issues and escalations.
• Risk Monitoring and Reporting
  • Tracks key risk indicators and operational metrics to identify trends and control gaps.
  • Produces reporting on risk performance and operational effectiveness.
  • Drives remediation actions based on data‑driven insights.
  • Manages risk incidents, escalations, and issue resolution processes.
• Cross‑Functional Collaboration
  • Partners with Product and Engineering to embed risk controls into system design.
  • Works with Compliance and Legal to operationalize regulatory requirements.
  • Supports new product development and launch readiness from a risk perspective.
  • Aligns risk operations with broader program management strategy.
• Team Leadership and Development
  • Leads, coaches, and develops risk operations staff.
  • Oversees hiring, training, and performance management.
  • Promotes operational excellence and high-quality service delivery.
  • Builds a scalable team structure aligned with business growth.
• Innovation and Continuous Improvement
  • Drives process optimization and automation initiatives.
  • Identifies opportunities to enhance scalability through technology and AI.
  • Improves efficiency and accuracy through data‑driven decision making.
  • Strengthens risk frameworks as the embedded finance portfolio expands.

• Manages team of employees by overseeing day‑to‑day operations.
• Sets high performance standards and manages team performance in accordance with HR policies and procedures.
• Creates a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement.
• Inspires confidence and motivates others to perform at their best.
• Develops staff while effectively addressing performance issues.

• Bachelor's degree or equivalent professional experience.
• 8+ years of management experience in banking or fintech with focus on risk management, compliance, or embedded finance.
• Deep…