Scheme Compliance Lead

About

is a global fintech company that processes billions of transactions every year, building reliable payment infrastructure for brands worldwide.

As Lead, Scheme Compliance you will ensure that  maintains strong adherence to Visa and Mastercard scheme rules across our North America operations. Your work will support the company’s compliance posture by managing day‑to‑day scheme compliance activities, leading investigations, implementing corrective actions, and collaborating across teams to embed best practices.

• Manage daily scheme compliance operations and resolve compliance cases and scheme inquiries in a timely manner.
• Develop, implement, and maintain card scheme compliance policies, procedures, and internal controls.
• Provide scheme compliance guidance to company policies.
• Conduct detailed investigations into potential non‑compliance issues, document findings, and recommend remediation plans.
• Work cross‑functionally with Commercial, Product, Risk, and Legal teams to assess business models and ensure alignment with scheme rules.
• Serve as the scheme compliance subject‑matter expert in leadership forums.
• Prepare and maintain accurate reporting and dashboards to monitor compliance metrics and highlight areas for improvement.
• Support training and awareness programs to promote a culture of compliance and understanding of scheme requirements across the organization.
• Build and maintain strong working relationships with card schemes, internal teams, and external stakeholders to resolve issues efficiently.
• Act as the primary point of contact for bank partners on scheme compliance matters.
• Identify opportunities for process improvement and contribute to the enhancement of compliance frameworks and documentation.

• Solid understanding of card scheme rules and operational processes within a payments or acquiring environment.
• Proven experience in scheme compliance, card network relations, or risk operations within a payments company, bank, or fintech.
• Strong analytical and problem‑solving skills with the ability to interpret complex rules and apply them to real‑world scenarios.
• Excellent communication and interpersonal skills, able to collaborate effectively across technical and non‑technical teams.
• Highly organized, detail‑oriented, and comfortable managing multiple priorities in a fast‑paced environment.
• Proactive and ownership‑driven, demonstrating accountability and initiative in driving compliance outcomes.
• Comfortable engaging with external partners (e.g., card schemes, acquirers) and representing the company professionally.
• Prior experience managing or mentoring a small team or acting as a lead on complex cases is a plus.

offers a hybrid working model with three days per week in the office to support collaboration and connection.