Title Credit Support Associate II​/III- Commercial Credit

Job Description

This position supports Credit Officers in the underwriting, monitoring, and management of their portfolios. Key responsibilities include managing end-to-end processes involving credit underwriting, ongoing monitoring, and portfolio management of financing, treasury management, and traded products transactions. The role acts as a primary liaison with credit teams, operations, and other business partners.

• Coordinate pre- and post-closing activities such as due diligence, creation of approval documents, and interactions with operations.
• Monitor requirements by creating and clearing monitoring ticklers and sourcing required financial statements and other documents per the terms of the credit agreement.
• Identify and resolve data quality issues.
• Identify opportunities to improve operational efficiency.
• Understand policy and procedures and ensure compliance.

• Knowledge of credit guidelines and lending procedures.
• Experience with underwriting systems.
• Credit documentation verification skills.
• Understanding of commercial lending and commercial products.

• Time management.
• Organization.
• Portfolio monitoring experience.

• Attention to detail.
• Data collection and entry.
• Record keeping.
• Oral communication.
• Written communication.
• Collaboration.
• Customer and client focus.
• Planning.
• Prioritization.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Role: Level II or III (subject to manager’s discretion)

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay location: US - MA - Burlington, 25 Burlington Mall Rd (MA9025)

Pay range: $31.00 - $49.30 per hour, based on experience, education and skill set.

Discretionary incentive eligible.

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on overall individual performance and the performance of their line of business or group.

Benefits:
Industry‑leading benefits, paid time off, resources and support to help employees make a genuine impact and contribute to sustainable growth.