Credit Collections Specialist

Credit Collections Specialist

The Credit Collections Specialist will focus on the collection and maintenance of customer receivable accounts. The position includes the analysis of delinquent customer accounts, contacting customers and resolving to bring account current. This also includes working with customers along with our internal resources to resolve issues causing non-payment.

• Reviews AR reports and ERP system to prioritize collection efforts.
• Contacts customers for the resolution of delinquent amounts.
• Works with customers and internal resources to resolve customer issues.
• Determines order credit hold releases based on customer account status.
• Completes audit requests.
• Performs other related duties as assigned.
• Review and prepare Lien Waivers for signature.
• Assesses account eligibility for order releasing by examining past due status and credit limits.

• Degree preferred but not necessary.
• 3+ years related experience required.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks with little management intervention.
• Ability to function well in a high‑paced and at times stressful environment.
• Proficient with Microsoft Excel.
• Proficient in JD Edwards Enterprise ERP Systems.
• Excellent communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.

Mueller offers an excellent salary and benefits package. Current benefit offerings include medical, dental, and vision insurance, 401(k) plan with 5% company match, Employee Stock Purchase Plan (ESPP), short‑term and long‑term disability benefits, vacation, 100% paid parental leave, tuition reimbursement program, student debt retirement matching, well‑being program, Employee Assistance Program (EAP), company‑provided life insurance, supplemental insurance at group rates, and more.

Mueller Water Products, Inc., as well as its subsidiaries, are equal employment employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and/or expression), age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

Mueller will make reasonable accommodations for qualified individuals with disabilities. This employer participates in E‑Verify. The system compares information from an employee’s FormI‑9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records. This notice applies to all applicants and employees, including those hired to work remotely.