Teller; Vinings

Overview

Teller (Vinings) — Full Time, onsite at the branch. Job Code 2106, req
5855, Vinings.

Note:

This position involves face-to-face member interactions and is conducted fully on location at the branch.

Create your success story at Delta Community Credit Union – where opportunity meets purpose. Delta Community has earned industry awards and the trust of members and the community. We value talent, encourage growth and maintain a people-first approach. This role invites you to join the Delta Community Credit Union team.

The Teller position requires daily face-to-face contact with members. You will work with other staff to ensure prompt and courteous service, processing various transactions including deposits, withdrawals and checks. You may process mortgage and loan payments and assist in other branch areas as needed. You will promote, recommend and refer products and services. This is a dynamic, fast-paced environment with a competitive salary and benefits package.

Practices safety-conscious behaviors in all operational processes and procedures.

• Ensure that Delta Community Credit Union maintains a good image through accurate account entries and strong customer relations.
• Provide superior service to members and guest members.
• Be detailed oriented.
• Possess strong interpersonal and communication skills.
• Have strong organizational and time management skills.
• Educate members on emerging bank technology and digital solutions such as mobile, online, Zelle and ATM to improve the banking experience.
• Process and balance various monetary transactions including deposits, withdrawals, loan payments, cashing checks and cash advances.
• Maintain security of cash drawers, negotiable instruments and documents to protect member information and the credit union.
• Complete Shared Branching deposits, withdrawals, loan payments and mortgage payments.
• Promote, recommend and refer products and services while maintaining professionalism.
• Receive mortgage and loan payments.
• Identify and report suspicious activity including phishing, money laundering, counterfeit currency, elder abuse, check kiting, account takeover fraud, new account fraud, wire fraud and loan fraud.
• Meet or exceed established service goals.
• Meet balancing standards consistently.
• Be an effective team member through cooperation, flexibility and dependability.
• Demonstrate knowledge of Delta Community Credit Union products and services.
• Be flexible in daily work schedule and relieving multiple branch offices in the Atlanta area.

This description reflects management’s assignment of essential functions and does not prescribe or restrict tasks; the job description is subject to change at any time.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Required

Minimum Qualifications:

• High School diploma or equivalent.
• 6+ months’ cash handling experience or 1+ years’ customer service in lieu of cash handling.
• Ability to perform mathematical calculations and work accurately with numbers.
• Comfortable working with little to no supervision in a fast-paced environment.
• Must be able to sit/stand approximately 8 hours a day.
• Must be flexible in relieving multiple branch offices and willing to work Saturdays.
• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.

Preferred Qualifications:

• Associates Degree in Business or related field.
• 1+ years’ customer service and cash handling experience.
• 1+ years’ previous credit union or financial service experience.
• Symitar experience.
• Knowledge of Delta Community Credit Union policies and procedures.

• Medical, Dental and Vision Coverage
• Basic Life and Accidental Death & Dismemberment Insurance, Long Term Disability, Employee Assistance Program and My Advocate
• Supplemental Insurance or Voluntary Insurance
• 401(k) Plan with Company Match
• Vacation, Holidays and Personal Time Off
• Paid Maternity and Paternity Leave
• Pre-tax Health and Dependent Care Spending Accounts
• Benefit Choice Program
• Discount on Gym Reimbursement and Identity Theft Programs