Credit Card Consultant; Atlanta, GA

Credit Card Consultant

Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Credit Card Consultant for a consultant opportunity with a financial services client.

• Lead documentation of current and future-state consumer credit card processes, developing end-to-end process maps to support project execution.
• Serve as the subject matter expert for consumer credit card operations, including Visa/Mastercard transaction flows, card issuance and reissuance, plastics, inventory, and payment networks.
• Develop and maintain a centralized program plan and governance structure across internal teams and external vendors.
• Identify risks, process gaps, and conversion dependencies, providing recommendations to improve execution.
• Partner with leadership to transfer domain knowledge and support informed decision-making throughout the project.
• Independently facilitate stakeholder interviews and workshops with business leaders, SMEs, and external partners to gather information and document operational processes.

• Bachelor’s degree in Business, Finance, Information Technology, Project Management, or equivalent relevant professional experience.
• 8+ years of experience in consumer credit card operations, payment processing, or card portfolio conversions within banking or financial services.
• Strong expertise in consumer credit card transaction flows, payment networks, and servicing operations.
• Experience supporting mergers, system conversions, or large-scale integration initiatives involving multiple vendors and cross-functional teams.
• Strong business process documentation skills, including current/future-state process mapping, workflow analysis, and program governance.
• Excellent project coordination, communication, and organizational skills.

Lewis James Professional is an Equal Opportunity Employer. M/F/D/V