Branch Manager - Akers Mill, GA

Branch Manager
- Akers Mill, GA

Akers Mill
- Atlanta, GA 30339

Position Type Full Time Education Level 4 Year Degree Category Banking

About Coastal States Bank Coastal States Bank was founded on the relationships we build with each other and the communities we serve. At Coastal States Bank, we seek dedicated individuals who will strive to be a part of our growth and achieving our values.

Benefits Include: 401(k) & Company Match AD&D insurance Bankers School Career Planning Dental Insurance Disability Insurance Employee Assistance Program Flexible Spending Account Medical Insurance Health Savings Account Life Insurance Paid Family Medical Leave Paid Federal Holidays Paid Time Off Referral program Vision Insurance

Position Summary:

The Branch Manager is the leader of the branch, fully accountable for operational excellence, compliance, staff development, and client satisfaction. Building on the full scope of responsibilities mastered at the Assistant Branch Manager II level, this role adds complete accountability for branch growth, profitability, community presence, and strategic execution. Serves as the primary representative of Coastal States Bank in the community, ensuring delivery on Core Values:
Character, Commitment, Service, Trust, and Community.

Position Focus Areas:

• Client Experience & Service Excellence
• Operational Proficiencies
• Branch Operations & Compliance
• Client Service & Relationship Management
• Team Leadership & Development
• Strategic Execution

Critical Success Factors:

• Client Focus:
  Provides exceptional, proactive service to every client.
• Operational Accuracy:
  Consistently maintains proficiency standards for balancing, reporting, and compliance.
• Teamwork:
  Actively contributes to branch success and peer support.
• Adaptability:
  Manages multiple priorities with professionalism and efficiency.
• Values-Driven:
  Demonstrates CSB's Core Values of Character, Commitment, Service, Trust, and Community daily.

Preferred Education/Experience/Software:

High school diploma or equivalent required; some college preferred. Knowledge of basic math. Minimum of 5 years of progressive retail banking, cash handling experience, account servicing, HELOC origination and processing, treasury solutions, and business banking is preferred. Proficient with use of technology, including banking systems that include Premier UI, Mantl, Verafin, Check Free (preferred by not required). Experience in leading and mentoring peers.

Detail oriented with strong organizational and critical thinking skills. Comfort with digital banking tools and ability to educate clients on their use. Knowledge of a wide range of Microsoft Office software applications is preferred.

Training:

Complete all compliance, audit, and leadership training on schedule. Ensure adherence to BSA, AML, KYC, and privacy standards

Additional Requirements:

The responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies. Proficient in operating computers and calculators with accuracy and efficiency. Must have excellent customer relation skills. Ability to prioritize and manage multiple responsibilities effectively. Strong communication, coaching, and community engagement skills.

Work Environment/Physical Demands:

Professional regulated office environment with adherence to compliance, security, and operational standards. While performing the duties of this position, the team member is regularly required to operate standard office equipment. The team member is frequently required to communicate and perceive. The position is primarily stationary and not substantially exposed to adverse environmental conditions and requires sedentary work such as exerting up to ten pounds of force 5% of the time and a negligible amount of force approximately 95% of the time.