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Office of Financial Aid FINANCIAL AID COUNSELOR Office of Financial Aid Morris Brown College
· Atlanta, Georgia OVERVIEW Morris Brown College seeks a dynamic, highly skilled Financial Aid Counselor to join the Office of Financial Aid. The successful candidate will provide guidance to students, parents, and prospective students regarding financial aid and other pertinent financial counseling; help the financial aid team surpass all expectations; make recommendations on awarding policies and procedures to meet College enrollment goals and compliance;

and participate in various activities promoting professional development.

The Financial Aid Counselor's responsibilities include, but are not limited to, the following:

Serves as primary point of contact for current and prospective students

Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness

Uses clear and understandable communication with students, parents, and potential students regarding financial aid counseling

Assists students with estimating their educational expenses to calculate their needs for the year, and preparing a financial plan

Oversees the packaging of federal grants, federal loans, and federal work-study

Conducts verification review for selected students according to federal regulations

Reviews and ensures student aid awards are accurate

Notifies students of changes in eligibility of awards and alternatives to amend the situation

Ensures compliance with all financial aid policies, procedures, and regulations when reviewing financial aid applications; exercises judgment when interpreting federal and state regulations for specific student situations

Assists the Director of Financial Aid in reviews and reports to ensure departmental compliance with regulations

Maintains knowledge of Federal Title IV awards and regulations as well as FERP

Performs other duties as assigned

The Financial Aid Counselor must meet the following minimum qualifications:

Bachelor's degree, or equivalent experience, with a focus in finance or counseling

1–3 years of financial aid experience, or an equivalent combination of education and experience

Exceptional customer service orientation

Exceptional oral and written communication skills; able to communicate sensitive and/or complex information in a confidential and straightforward manner

Proficient user of Microsoft Office and experienced in financial database systems

High level of accuracy, self-motivation, strong attention to detail, and the ability to handle a heavy workload

Familiarity with academic environment, policies, and procedures

Excellent organizational skills with the ability to organize and prioritize multiple complex projects and tasks simultaneously

Demonstrated service aptitude and ability to work independently as well as with students, parents, and colleagues

Willingness to work additional hours when necessary