Field Arborist

Field Arborist

The purpose of the Field Arborist position in the Department of City Planning is to enforce the City's tree ordinance and to assist citizens with tree-related problems and questions. Duties include, but are not limited to: evaluating tree health per City Code; issuing removal permits when trees are dead, dying, or hazardous; inspecting construction sites to determine compliance with approved construction plans;

inspecting construction sites for compliance and issuance of final certificates of occupancy; posting public notice of potential tree removal; issuing fines and fees for failure to meet tree preservation requirements of City Code; entering details of inspections and status updates in database; and representing Arborist Division in tree conservation commission appeal hearings. The incumbent must ensure that best in class customer service is provided to both internal and external customers and embrace, support, and promote the City's core values, beliefs, and culture.

Works under very general supervision and reports to the Lead Field Arborist. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks.

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Administrative Duties:
Issue permits and inspection reports to customers in a timely manner, and respond to customer inquiries via letter, email, and telephone. Follow proper protocol when nuisance trees are identified. Maintain detailed work logs and status updates in City computer database. Able to calculate and explain to customers methods for assessing critical root zone impact. Accurately access fines and fees as needed.

Represent the Arborist Division in Tree Conservation Commission appeal hearings. Attend Municipal Court with City Solicitor and serving as expert witness when ordinance has been violated.

Communication:
Work with developers, architects, engineers, contractors, and homeowners to comply with Tree Protection ordinance. Collaborate with Arborist Division staff members and other City Divisions to ensure high quality customer service. Address civic groups, schools, garden clubs, and neighborhood groups regarding the rights and responsibilities of citizens and tree care. Exhibit excellent customer service and human relations skills.

Field Duties:
Evaluate tree health and risk to determine whether trees are dead, dying, or hazardous per City code. Issue tree removal permits. Review site plans during site inspections to ensure conditions in the field are accurately depicted. Post public notice of potential construction impact on trees. Inspect active construction sites for compliance with approved and stamped tree protection plans. Conduct final inspection of construction sites for compliance and issuance of final certificates of occupancy.

Issue fines and fees for failure to meet tree preservation requirements of City Code.

Decision Making:
Applies organizational policies. Follows standardized procedures and written instructions to accomplish assigned tasks. Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues. Determines when to escalate issues to upper/senior management.

Leadership Provided:
Provides guidance and training as required to lower level, interns, temporary employees, etc. May exercise supervisory duties in absence of supervisor.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge:
Knowledge of the principles and practices of best-in-class customer service. Knowledge of the City's overall permitting operations, codes, services, and procedures. Knowledge of arboricultural practices, policies, and procedures as necessary in the completion of daily responsibilities. Knowledge of all applicable laws, ordinances, policies, standards, and regulations pertaining to tree-related issues and other responsibilities in serving as City Arborist.

Skills:

Perform…