Mental Health Technician II - Diversion Center & Services - Day Shift

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

The Mental Health Technician II (MHT) provides services to people who experience serious mental illness. This includes providing group and/or individual training on a variety of topics including social and coping skills and self-management. Provides service coordination and or linkage to  that meet the needs of the individual patient/consumer and engages in crisis prevention and management as necessary. May work in the hospital, outpatient clinic, or community settings, including support provided in the home, at work/school, or in shelters.

• Bachelor's degree in Behavioral Sciences, including Criminal Justice, Cultural Studies, Anthropology, or Sociology is required. (In lieu of degree in Behavioral Science, will accept bachelor's degree in nonrelated field, along with six (6) years of comparable job experience, with one (1) year of experience with the SPMI and/or Addictive Disease population, preferably in a full-time status.)

• A minimum of three (3) years of experience, with one (1) year of experience with the SPMI and/or Addictive Disease population, preferably in a full-time status is required.

• Basic Life Support (
  BLS
  ) Certification from American Heart Association (
  AHA
  ) is required.

• Prefer candidates hold Certification in one of the following:
  Certified Therapeutic Recreation Specialist (CTRS) from the National Council for Therapeutic Recreation Certification (NCTRC) or Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification, or Certified Psychosocial Rehabilitation Professional (CPRP) from the United States Psychosocial Rehabilitation Association (USPRA).

• Provides strong case management support, including assisting with psychosocial needs assessments, care coordination, discharge planning, and linkage to community-based behavioral health and social service resources.

• Collaborates with licensed clinicians, nursing staff, and interdisciplinary teams to ensure continuity of care and follow-up for high-risk patients.

• Utilizes in-depth knowledge of Atlanta metro community resources, including housing programs, outpatient behavioral health providers, crisis services, substance use treatment programs, and social support agencies to facilitate appropriate referrals.

• Supports patients with complex psychosocial needs, including homelessness, co-occurring disorders, and limited support systems.

• Documents patient interactions and resource coordination activities accurately and timely in the electronic medical record.

• Demonstrates experience in behavioral health case management within an acute care or community mental health setting is strongly preferred.

• Established familiarity with the Atlanta safety-net system and community-based service providers is strongly preferred.

• Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well‑being and satisfaction of patients and their families.
• Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• Continuous Improvement - Seeks opportunities to improve processes,…