Senior Manager Strategic Planning & Operations

The Senior Manager Strategic Planning & Operations will play a critical role in shaping and executing strategic initiatives that enhance the impact of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross‑functional planning efforts, develop frameworks for scientific exchange and stakeholder engagement, while ensuring alignment with global and US medical strategies and business objectives.

• Lead the development and implementation of strategic plans for external engagement across therapeutic areas
• Collaborate with global and US Medical Affairs teams to ensure alignment with scientific and commercial priorities
• Offer strategic planning support, analytics tools, and guidance on process excellence techniques for External Engagement & Field Excellence, as well as MML teams
• Drive the development of annual and long‑range strategic plans for the MML team, including goal setting, performance metrics, and resource planning with Strategic Planning Lead oversight
• Drive the integration of insights from field medical teams into strategic planning processes
• Design and optimize engagement models for key external stakeholders including healthcare professionals (HCPs), scientific experts, and advocacy groups
• Develop metrics and KPIs to assess the effectiveness of external engagement activities
• Partner with Compliance and Legal to ensure all engagement strategies meet regulatory and ethical standards
• Work close with Medical Excellence and Operations team to facilitate cross‑functional workshops and planning sessions to align on stakeholder engagement priorities
• Oversee the development of tools, resources, and training programs to support MML effectiveness and strategic engagement
• Contribute to the development of governance models and operational processes that support compliant and coordinated external engagement
• Lead initiatives to improve data capture, insight generation, and reporting from field medical teams and MML team
• Manage budgets and timelines for strategic planning initiatives
• Prepare executive‑level presentations, dashboards, and reports to communicate progress, insights, and recommendations to senior leadership

• Bachelor’s degree required; advanced degree in life sciences (Pharm
  
  D, PhD, MD, or equivalent) preferred
• 7+ years of experience in Medical Affairs, Field Medical, Market Access, or related functions within the pharmaceutical or biotech industry

• Ability to work effectively within cross‑functional teams and in an environment of rapid change
• Proven experience in strategic planning, field medical operations, or external stakeholder engagement
• Strong understanding of compliance and regulatory requirements in medical engagement
• Strong understanding of the U.S. & Global healthcare landscape, including payer and policy environments
• Excellent communication, leadership, and project‑management skills
• Strong analytical and problem‑solving skills to address complex challenges within medical affairs
• Experience with digital engagement platforms and data analytics tools
• Familiarity with global medical affairs operations and regional nuances
• Strategic mindset with a passion for innovation and continuous improvement

• Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication – Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development – Play an active role in professional development as a business imperative.

Minimum $ – Maximum $, plus incentive opportunity. The range shown represents a…