Front Desk Receptionist
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2026-02-20
Listing for:
Four Seasons
Full Time
position Listed on 2026-02-20
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.;
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests;
Performs tasks to ensure guest satisfaction during arrival and departure and aligns with service standards
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