Banquet Manager

Overview

We are looking for a passionate Banquet Manager to lead our events team and ensure every guest experience is exceptional. From weddings and reunions to corporate meetings and trainings, you’ll oversee the execution of events with quality, timeliness, and outstanding service.

Applications submitted without a resume will not move forward.

This is not a Sales Manager or Event Coordinator position.

• Consults with sales managers to understand event needs and review BEOs
• Deliver exceptional guest service and ensure guest satisfaction throughout events
• Lead, motivate, schedule, and direct banquet team while maintaining standards of quality
• Greet guests and accommodate their needs during events
• Communicate clearly with guests regarding menus and service details
• Assist with food and beverage delivery and support servers during peak periods
• Train team members on plated and reception-style service (training provided)
• Anticipate guest needs and proactively monitor service quality
• Oversee event logistics such as: food and beverage service, setup, execution, special requests, and clean-up
• Perform side work to prepare for upcoming events
• Maintain clean, safe, and organized service areas

• Previous experience in banquet/food settings required
• Strong leadership, communication, and organizational skills
• Ability to motivate a team and ensure high-quality service
• Guest-focused mindset with excellent attention to detail
• Flexible to work evenings, weekends, and special events as needed

We offer competitive wages and a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) plan
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
• Performance-based bonus eligibility

Salary: $52,655.64 - $65,819.55 annually

Our culture is built on our five Cornerstones:
Quality, Integrity, Community, Profitability, and Fun
. Concord invests in associates, providing a supportive environment where you are valued and empowered to grow.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”