Assistant General Manager

Industry: Hospitality / Restaurant Operations

We are seeking an experienced and people‑focused Assistant General Manager (AGM) to join our leadership team in Atlanta, Georgia
. The AGM plays a critical role in supporting the General Manager by leading daily operations, developing team members, and ensuring consistent execution of brand standards.

This is a hands‑on, high‑impact position designed as a development pipeline into a General Manager role
. The ideal candidate brings strong operational discipline, leadership presence, and a passion for creating a positive team and guest experience in a fast‑paced hospitality environment.

• Lead daily restaurant operations during assigned shifts
• Serve as Manager‑on‑Duty (MOD), owning shift performance and outcomes
• Ensure consistent quality, speed of service, cleanliness, and safety
• Execute opening, mid‑shift, and closing procedures
• Maintain compliance with health department and airport/company standards
• Lead, coach, and develop team members and shift leaders
• Reinforce company culture, values, and service expectations
• Support hiring, onboarding, and ongoing training
• Provide real‑time feedback, coaching, and corrective action when necessary
• Promote strong team morale, engagement, and retention

• Assist with labor planning and real‑time labor management
• Support inventory control, ordering, and waste reduction
• Support accurate cash handling and deposits
• Make cost‑effective decisions with an ownership mindset

• Deliver and model exceptional hospitality
• Resolve guest concerns professionally and promptly
• Execute guest recovery with empathy and urgency
• Support guest feedback initiatives and improvement plans

• Use company systems for scheduling, inventory, training, and reporting
• Ensure daily checklists, audits, and compliance documentation are completed
• Support rollouts of new systems and operational procedures
• Maintain accurate, organized operational records
• Be a visible, dependable, and engaged leader on every shift
• Communicate proactively with the General Manager
• Step into GM responsibilities when the GM is off‑site
• Hold yourself and your team accountable to company standards
• Demonstrate clear readiness to grow into a GM role

• Strong understanding of labor management, food safety, and guest service
• Ability to communicate clearly and lead effectively
• Thrives in high‑volume, fast‑paced hospitality environments
• Flexible availability, including nights, weekends, and holidays

• 3–5 years of restaurant or hospitality management experience
• Proven success leading teams in high‑volume environments
• Familiarity with POS, scheduling, and inventory systems preferred