Banquets Houseperson Supervisor

Overview

Omni Atlanta Hotel at Centennial Park offers luxurious comfort and style in the heart of downtown Atlanta. The four-diamond hotel is connected to Philips Arena and the Georgia World Congress Center and is the closest hotel to the Mercedes-Benz Stadium. Omni associates enjoy a dynamic work environment with comprehensive training and mentoring, and a culture of respect, gratitude and empowerment. If you are friendly, motivated, and passionate about serving others, this hotel may be your perfect match.

Ensure proper setup of meeting and banquet facilities by communicating effectively through supervisors, house persons, and associates and by handling guest requests on the floor.

• Directly responsible for the daily supervision of the Banquet Manager.
• Inspect each function room prior to the event to ensure that client needs are fulfilled and hotel standards are met.
• Initiate and maintain contact with each meeting planner (in-house) to ensure all last-minute requests and changes are provided.
• Meet with banquet house person daily to ensure uniform codes and personal hygiene requirements are met in accordance with department standards.
• Review daily worksheet and assign specific duties to each banquet house person.
• Review daily Synergy report.
• Inspect each function room prior to and during breaks to ensure all requirements reflected on daily worksheets are met; fulfill specific hotel standards.
• Organize and maintain back-of-house areas to ensure a productive, safe and energy-conserving work environment.
• In coordination with the Banquet Setup Manager, initiate appropriate disciplinary action for housemen who have violated Rules of Conduct as stated in the Omni Hotels Associate Handbook.
• Ensure that all unused rooms are set to department standards.
• Execute Associate MOS reports on a monthly basis and provide daily, weekly and monthly performance feedback to Associates; report to the Banquet Setup Manager.

• 2+ years experience as Set Houseman in a high-volume, upscale hotel.
• Must have exceptional guest service skills.
• Ability to stand (for long periods), stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift.
• Ability to work a flexible schedule (including weekends and holidays, AM & PM shifts).
• Ability to multi-task in a high-paced environment and have a strong attention to detail.
• Remain calm and professional at all times.
• Be able to make quick decisions and possess good judgment.
• Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.

Omni Hotels & Resorts is an equal opportunity employer - veterans and individuals with disabilities. The EEO poster and its supplement are available at the links provided in the original posting. If you need special assistance to apply for a posted position, please email applica