Restaurant Supervisor

Position Overview

Waldorf Astoria is looking for a Restaurant Supervisor to join the Food and Beverage Team at this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

• Classification:
  Full-Time
• Shift: Various – must have availability to work weekdays, weekends, and holidays.

• Previous experience in a similar position
• Highly self-motivated and able to motivate others
• Work in a safe, prudent and organized manner
• In-depth knowledge of food and its preparation
• Ability to relate to all levels of guest and management
• Ability to handle multiple tasks at one time
• Excellent attention to details, and extensive service knowledge

Want to learn more? Hotel Website, Facebook, Instagram

• Support Company’s philosophy and culture
• Provide excellent service at all times to guests
• Assist guests courteously and efficiently
• Supervise day-to-day operations
• Supervise the maintenance and cleanliness of the outlet at all times
• Excellent knowledge of food and beverage, including ability to service and sell the product
• Manage proper supplies level
• Assist manager with scheduling
• Assist manager with team members training and development
• Assist manager with monthly departmental meeting
• Assist manager with conducting daily communications meetings with staff prior to shift
• Visit guest tables in the restaurant during or after their visit to ensure satisfaction
• Supervise, coach, and counsel team members, including disciplinary procedures
• Uphold and enforce all hotel policies and procedures as stated in the hotel colleague handbook
• Attend weekly and monthly Food & Beverage meetings
• Communicate all group information/changes to appropriate hotel colleagues in an accurate and timely manner
• Lead daily departmental meeting
• Have strong sense of responsibility for financial goals set forth by the company
• Be responsible for guest and team member satisfaction scores
• Perform any other reasonable duties as assigned by the Food & Beverage Management team

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Waldorf Astoria Atlanta Buckhead

Full-time

Waldorf Astoria Hotels & Resorts

Food and Beverage