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Guest Experience Concierge — Front Desk
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-20
Listing for:
The Courtland Grand
Full Time
position Listed on 2026-08-20
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
The Courtland Grand in Atlanta is seeking a guest services professional to assist guests from arrival to departure. You will check guests in and out, manage room selection, input data into the hotel computer system, and coordinate with housekeeping and other departments to ensure a smooth stay.
Responsibilities include handling payments, currency conversions, answering phones, and resolving complaints with patience and diplomacy. A friendly attitude and strong communication are essential.
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