Guest Experience Lead, Hotel Front Desk
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-09
Listing for:
TPG Hotels & Resorts
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Customer Service Rep, Guest Services
Job Description & How to Apply Below
Kimpton Overland Hotel Atlanta is seeking a Front Desk Agent to provide outstanding guest service at check-in and check-out. You will handle payments, process invoices, and answer calls and emails promptly, ensuring a seamless guest experience.
Responsibilities include managing reservations, assisting guests with requests, and coordinating with housekeeping and management to maintain a welcoming lobby and accurate records. A calm, professional demeanor is essential.
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