Housekeeping Office Coordinator

Housekeeping Office Coordinator Overview

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.

• Open and close housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy requests.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.