Gwcc Housekeeping Lead

Job Details:

Job Location:

Atlanta - Atlanta, GA 30313, Position Type:
Full Time, Salary Range: $15.78 - $21.00, Job Category:
Facilities, GWCCAFACILITY OPERATIONS OVERVIEW

The Georgia World Congress Center Authority (GWCCA) Campus Operations function is responsible for delivering safe, efficient, and exceptional facility operations that support world class events and guest experiences. Through strong operational oversight, vendor partnerships, and team leadership, Campus Operations ensures the Authority’s facilitiesoperateat the highest standards of quality, safety practices, incident response, and preventive maintenance.

The Authority is currently hiring aHousekeeping

Leadto join our team. The Housekeeping Lead is primarily responsible for coordinating housekeeping activities,monitoring cleanliness and service standards, supporting event readiness, and communicating operational needs to leadership.

The ideal candidatedemonstratesstrong attention to detail, initiative, reliability, sound judgment, and a commitment to exceptional customer service. This position requires the ability to work effectively in a fast paced, event driven environment and to respond quickly to changing operational needs.

Successful candidates embody the Authority's core values of authenticity, accountability, and collaboration while carrying out the essential duties and responsibilities of the position. Candidates under final consideration must complete a criminal history evaluation and drug screening as a condition of employment.

• Fast paced, professionalworkenvironmentin a dynamic convention, sports, entertainment, and hospitality venue.
• Event basedbusinesswhich may requireirregular work hours,flexible scheduling,and availability to supportevenings, weekends, holidays, and special eventsbased onoperationalneeds.
• Work performed invaryingevent facilities and conditions acrossthe Authority's campus(indoors and outdoors).
• May be expected toperform orrespond effectively to changing priorities, time sensitive operational issues, and emergency situations whilemaintainingcomposure under pressure.
• Requires frequent interaction with large crowds in a publicvenueand event settings whilemaintainingprofessionalism, composure, and exceptional customer service.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

The ability to lift 50 pounds or more may be required of this position. Daily shifts will endure various degrees of walking, standing, turning, crouching, kneeling,reaching, pushing and pulling, requiring a full range of body movements. This position may require work inside or outside of the building, as needed by events. Reasonableaccommodationmay be provided to enable individuals with disabilities to perform the essential functions of the position.

• Coordinate daily housekeeping activities and assignments under the direction of the Facility Operations Housekeeping Supervisor or Manager.
• Serve as a day to day resource for vendor personnel by providing operational direction, answering questions, and communicating priorities.
• Monitor assigned areas and event spaces throughoutmove in, event operation, turnover, and move out to ensure cleanliness, appearance, sanitation, and readiness consistently meet established GWCCA standards and event requirements.
• Conduct routine inspections of restrooms, public spaces, meeting rooms, exhibit halls, lobbies, concourses, service corridors, loading docks, and other assigned areas.
• Conduct pre-event, during event, and post event walkthroughs toidentifyhousekeeping needs and ensure spaces aremaintainedaccording to event requirements.
• Communicate cleaning, replenishment, maintenance, safety, and service needs to the appropriate supervisoror manager.
• Assist with monitoring housekeeping coverage and task assignments based on event schedules, operational priorities, and changing facility conditions.
• Monitor work being performed by third party service providers and…