HR Generalist

About Repay

REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.

The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

We’re looking for an experienced HR Generalist who thrives in a fast-paced, high-change environment and enjoys being the go-to person for both employees and managers. This role spans HR Operations, Benefits, Employee Relations, Internal Communications, and coordination of FMLA/ADA with an external vendor.

You’ll be deeply involved in day-to-day HR execution while also supporting communications, events, and continuous improvement initiatives. This role requires strong judgment, comfort with systems, and the ability to manage a lot of moving parts  someone who enjoys learning, problem-solving, and variety, this role is both challenging and fun.

If you’re not comfortable with technology, struggle to learn systems quickly, or prefer highly repetitive work, this role will not be a fit.

HR Operations & Employee Relations

• Independently manage core HR operational processes including onboarding, employee lifecycle changes, documentation, and compliance tracking
• Serve as a primary point of contact for employee questions related to HR policies, benefits, leave, and general employee relations matters
• Partner with managers on day-to-day employee relations questions, escalating as appropriate
• Maintain accurate employee data and ensure high data integrity across HR systems
• Support investigations, documentation, and follow-up related to employee relations matters

Benefits, FMLA & ADA

• Serve as the internal HR partner for employees navigating FMLA, ADA, and leave-related questions
• Coordinate closely with a third-party leave administrator to ensure timely, accurate handling of cases
• Help employees understand the process, expectations, and next steps throughout their leave journey
• Track cases, documentation, and timelines to ensure compliance and a positive employee experience
• Identify trends, issues, or gaps and escalate or address them appropriately

Internal Communications

• Own and execute HR-related internal communications, ensuring messaging is clear, accurate, and employee-friendly
• Design polished materials using Canva, including presentations, flyers, one-pagers, and visual content
• Create and edit internal videos or multimedia content to support benefits education, wellness initiatives, and company updates
• Translate complex HR topics into clear, accessible communications for employees

Events, Presentations & Programs

• Support planning and execution of company events, wellness initiatives, and HR-led programs
• Develop presentations and visual materials for employee meetings, leadership sessions, and company-wide communications
• Be hands-on and flexible, supporting initiatives across the HR team as needed

Systems, Data & Continuous Improvement

• Confidently navigate HR systems and quickly learn new tools and platforms
• Use Excel and other tools to track data, reconcile information, and support reporting needs
• Identify inefficiencies and recommend improvements to processes, templates, and workflows
• Partner with HR teammates to implement process enhancements and support organizational growth

• 3–5+ years of progressive HR experience in a generalist, operations, or employee relations role
• Strong technical aptitude with the ability to learn systems quickly and independently
• Proven experience handling employee…