Director Capability, Product Management

Position: Director, People & Capability, Product Management
Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People & Capability, Product Management

Overview

Mastercard's People & Capability (P&C - aka HR) Product organization is evolving toward an integrated, value driven product ecosystem that supports an integrated, scalable employee experience across all platforms throughout the entire hire to retire journey. As part of this transformation and Mastercard's broader Global Talent Acquisition (GTA) strategy, the Attract & Onboard Product domain plays a critical role in ensuring a modern, state-of-the-art talent attraction, recruiting, and onboarding experience - for applicants, recruiters, and hiring managers.

We are hiring for a director level Product Manager to lead our end-to-end talent attraction and recruiting product strategy and delivery, ensuring all relevant teams and systems are effectively integrated into Mastercard's P&C ecosystem. This leader will define the future state model for how GTA leverages technology and advanced automations to meet our hiring goals and attract and onboard the best talent!

Role Summary

As the Director, People & Capability (HR) Product Management - Talent Attraction, you will operate as the lead for the talent attraction and recruiting product domain - owning vision, strategy, roadmap, governance, and measurable outcomes. You will bring deep HR & TA tech expertise to shape scalable solutions that optimize talent identification, drive hiring velocity, reduce operational risk, and create a unified end-to-end talent attraction and onboarding experience.

You will partner closely with Product Analysts, Engineering, and HR COEs to design and deliver products that simplify complexity and drive long-term value for the business.

Key Responsibilities

Strategic & Product Leadership

Own the end-to-end talent attraction & recruiting product strategy - one that connects seamlessly to onboarding.

Define the roadmap and governance model for talent attraction & recruiting innovation and implementation, ensuring global scalability and cross platform alignment.

Reconcile and translate GTA strategy and business requirements into clear product vision, user journeys, and scalable design patterns.

Establish success metrics for tech enabled GTA outcomes (e.g., Time to Fill, Time to Hire etc.).

Talent Acquisition & Recruiting Expertise

Lead the design and delivery of talent attraction & recruiting solutions in close partnership with TA Delivery, TA Operations, and TA Leadership.

Understand the talent attraction and recruiting technology landscape, assess product options, and recognize potential complexities (e.g. approvals, risks, data quality etc.)

Develop reusable talent attraction & recruiting product components, templates, and workflows to accelerate future product and/or feature innovations.

Partner with P&C Engineering to deliver any talent attraction & recruiting related integrations, data conversion and/or code-based technical solutions

Ensure alignment between Workday and broader HR tech stack during integration planning and execution.

Cross Functional Leadership

Collaborate with GTA, Product, Engineering, HR COEs, and third-party partners to drive accountability, manage dependencies, and guide integration decisions.

Influence executive stakeholders and cross functional leaders on technology, approval, and process implications.

Represent P&C Product in talent attraction & recruiting forums and readiness reviews.

People Leadership & Capability Building

Provide coaching and guidance to Product Analysts to enhance the overall product discipline, as well as strengthen capabilities in talent attraction, recruitment, and onboarding processes.

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