IT Business Partner - Digital Oncology **Hybrid - Atlanta, GA*

Position: IT Business Partner - Digital Oncology **Hybrid - Atlanta, GA**
* Business Partner Manager (BPM) manages relationships with business, internal key users & process owners
* Consults & supports the implementation of new demands and changes to existing services and solutions
* Ensures high customer satisfaction by translating business demands into IT service requirements
* Strives holistically for digitalization of business on a strategic level
* Produce KPI’s for management reporting
* Engage with business proactively to identify demands on tactical and strategic level
* Understand business needs and translate them into IT requirements
* Evaluate customer satisfaction, collect and consider respective business feedback
* Providing business with KPIs on the overall and specific IT performance
* Ensure best practice usage of commodity services
* Manage business complaints and partner with Centers of Excellence (CoE)/ Centers of Competence (CoC) specialists, as required
* Identify and manage Digital Oncology/Manufacturing demands in alignment with business value and IT governance strategy.
* Drive the decisions-making process as and when needed
* Create opportunities where IT can add additional business value
* Be the advisor to business on current IT portfolio of services & future IT requirements
* Serves as the executive touch point for a portfolio of projects and Business IT processes
* Ensure that CoE's and CoC’s continue to understand the needs of the Business
* Promote IT innovations / new services to the organization
* Maintain IT budget and IT Project Portfolio in partnership with business & finance to optimize IT spend for best value.
* User Engagement. Enable and guide rollout of Digital Oncology/Manufacturing related IT Services in business.
* Sponsoring and partnering with project managers & business on IT service implementation
* Articulate relevant changes (impact of change on IT services, projects, initiatives, trends etc.) to business process owner and business key users.
* Translate complex subject matter expert knowledge / technical terms into a business understandable expression.
* Stakeholder-Management and expectation management
** Education
* * Bachelor of Engineering in related discipline
* Advanced communication skills (Both oral and written)
* Advanced presentation skills
* Understanding of validation and verification process in a medical device industry.
* Understanding of service marketing, service sales and service contracts.
* Understanding of install base data management for complex medical device setup.
* Business process mapping, Value stream mapping.
* Business Requirements Analysis
* Siemens Healthineers business and product lines
* Varian Digital Oncology business and product lines
* IT Infrastructure services and architecture
* Information security & data privacy as applicable in healthcare industry.
* IT systems in a quality regulated medical environment.
* Current IT technologies and standards
* ITIL knowledge together with ITSM experience
* Working with Lean, Agile and/or CCPM methodologies
* Experience working in Medical Device Software focused Company
* Project Management experience within large/complex business driven projects
* Experience in working with C-level and senior leadership.
* Vendor/supplier management
* ITIL Certification or process knowledge
#J-18808-Ljbffr