Senior Client Workflow Specialist

Job Overview

The TRIPS senior level workflow specialist leads the design, training and implementation of data management workflows with client environments utilizing the TRIPS application. This role is highly client facing and requires a strong blend of technical acumen, business process understanding and interpersonal communication skills. The specialist works closely with clients and internal teams to translate business requirements into scalable, efficient, and compliant data workflows, is responsible for new hire training and lead consultative initiatives with our clients.

• Collaborate with clients and internal departments to gather and analyze business requirements related to data management and operational workflows.
• Design and document end-to-end data workflows tailored to client‑specific environments, ensuring alignment with business goals and standards.
• Lead the implementation of workflow solutions, including configuration, testing, and deployment within client systems.
• Deliver hands‑on training and support to client teams and internal resources to ensure successful adoption and long‑term sustainability of implemented workflows.
• Evaluate, optimize and advise on existing workflows for performance, scalability, and user experience.
• Serve as a liaison between client stakeholders, internal engineering teams, and product managers to ensure seamless delivery and feedback integration.
• Maintain detailed documentation of workflow designs, implementation plans, and training materials.

• Education and Experience:
  
  Bachelor’s Degree and 3 years of experience, or HS/GED and 7 years.
• Must be 18 years of age or older.

• 5+ years of experience as Business Analyst, Process Engineer, Software Implementation, or Project Management.
• Knowledge of data lifecycle management, data governance, and workflow automation tools.
• Strong verbal and written communication skills and experience in client‑facing roles.
• Proficiency in tools such as SQL, Visio or other workflow platforms.
• Familiarity with cloud platforms and data integration tools.
• Certification in Lean Six Sigma or a similar process‑improvement methodology is preferred.

The compensation range for this position is $75,000.00 - $85,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. Base pay is determined based on job‑related knowledge, skills, location, experience and internal equity.

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer‑Matched Retirement Plan
• Employee Stock Purchase Plan
• Short‑Term and Long‑Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Quality Assurance, Project Management, and Information Technology

Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the Electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to