Business Analyst

ABOUT YOU

Are you a motivated, out of the box thinker who is passionate about solving business problems with the latest construction technology? Do you enjoy maintaining, supporting, and enhancing construction applications in place today? Would you also want to be part of the team that brings cutting edge construction technology to our growing organization? Do you act with integrity and hold yourself to the highest standards?

If the answer is, “Yes!” then we have an exciting, long-term opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.

As a Business Analyst, you will serve as a critical liaison between technology, operations, and project teams. You will be responsible for analyzing business processes, gathering requirements, and translating operational needs into technical solutions. Your work will support the successful implementation and optimization of technology platforms, ensuring they align with business objectives and drive measurable improvements in efficiency and productivity.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

• Conduct comprehensive business process analysis to identify inefficiencies, bottlenecks, and improvement opportunities across Operations, Safety, and Project Management functions.
• Gather, document, and validate business requirements from stakeholders including project managers, field teams, and executives.
• Create detailed process maps, workflow diagrams, and documentation to support system implementations and process improvements.
• Analyze system usage data and user engagement metrics to identify adoption challenges and recommend enhancements.
• Collaborate with implementation teams to ensure technology solutions (ERP, CRM, PM platforms) meet business requirements.
• Bridge communication between technical teams and business stakeholders.
• Develop user stories, use cases, and functional specifications for system customizations and enhancements.
• Support change management initiatives by documenting processes, creating training materials, and identifying user support needs.
• Conduct gap analysis between current and desired state processes, recommending solutions to close identified gaps.
• Participate in vendor evaluations and solution assessments, providing business perspective on technology decisions.

• 3-5 years of experience as a Business Analyst, preferably in technology implementation or process improvement roles.
• Bachelor's degree in Business Administration, Information Systems, or related field.
• Experience with technology platforms (e.g.,…