ServiceNow Developer

Overview

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

About Digital Technology:

We’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate Service Now’s journey to become the defining enterprise software company of the 21st century.

And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers—when you work in Service Now Digital Technology, you work for them.

We are seeking an experienced Service Now Developer to join us in implementing OOB products, developing new solutions, and optimizing existing solutions all on the Now Platform. The ideal candidate will possess in-depth knowledge of Service Now platform capabilities, and have experience with integrations across complex enterprise environments.

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Implement effective unit testing strategies, Automated Test Framework (ATF) solutions, and Jasmine test bundles for quality assurance.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 2+ years of experience developing on the Service Now platform.
• General understanding of Service Now platform capabilities, preferably HRSD, Flow Designer, Integration Hub.
• Proven track record in performance optimization, including query tuning, script efficiency, and infrastructure scaling.
• Strong expertise in JavaScript, Glide API, Service Portal, REST/SOAP integrations, and JELLY scripting.
• Hands-on experience with Next Experience UI, Playbooks, and designing/building Scoped Applications.
• Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, Service Now instances, profilers, system administration/Unix tools)
• Service Now System Administrator Certification required, Certified Application Developer (CAD) preferred.

DTjobs

FD21

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here  To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex,…