Project Manager

The Project Manager drives day-to-day client relationships and manages the execution of projects across disciplines. This role blends account management, project management, and internal coordination to ensure that client needs are met, timelines are upheld, and deliverables align with agency standards. The Project Manager supports strategic thinking while keeping workflows efficient and predictable.

About Ammunition

Ammunition is a full-funnel advertising agency headquartered in Atlanta, GA, known for building brands that move markets. From strategic planning and Emmy-winning creative to media, CRM, and digital transformation, Ammunition delivers high-performance marketing for brands with complex paths to purchase. The agency is privately held and a proud member of Worldwide Partners, Inc., and the American Association of Advertising Agencies (4A's).

Description

RESPONSIBILITIES:
Client Relationship Management

• Serve as a day-to-day partner for assigned clients, managing requests, clarifying needs, and translating feedback into actionable tasks for internal teams.
• Maintain an up-to-date understanding of client business goals, industry dynamics, and product details, using agency-approved AI tools where helpful to support research and insight gathering.
• Strengthen client relationships through consistent communication, responsiveness, and proactive problem-solving.
• Represent the agency professionally, ensuring work is presented clearly, confidently, and in alignment with client expectations.

Project Planning and Execution

• Manage small- to medium-sized projects from kickoff through completion, ensuring deliverables meet expectations and are completed on time and within scope.
• Create and maintain detailed project schedules, task assignments, and work breakdown structures to support clear workflow management.
• Partner with strategy, creative, development, production, and media teams to ensure internal alignment and timely execution.
• Facilitate internal reviews and monitor deliverables to ensure quality and accuracy.
• Use agency-approved AI tools as appropriate to support documentation, workstream organization, and task management.
• Enforce agency processes and ensure teams have the necessary information, assets, and context to deliver successfully.

Expected Tasks and Responsibilities

• Manage website design and development requests, including user experience updates, form changes, and larger feature builds.
• Coordinate with client-side Salesforce teams on revisions
• Own task management for developers, ensuring business requirements and technical needs are clearly documented and understood.
• Ensure development work is appropriately resourced and prioritized.
• Provide clear, timely updates to clients on both short term initiatives and long term projects.
• Oversee the setup, QA, testing, and deployment of email, SMS, and journey based campaigns in Salesforce Marketing Cloud.

QUALIFICATIONS:

• You have 2-5 years of digital agency experience in an account management or project management capacity.
• You have strong communication and relationship-building abilities with comfort navigating varied personalities and opinions.
• You have demonstrated experience creating and managing project schedules, digital deliverables, and cross-functional workflows.
• You have a solid understanding of digital marketing, advertising channels, and creative development processes.
• You're able to manage multiple priorities, anticipate needs, and remain organized under tight timelines.
• You have a solutions-oriented mindset with a commitment to continuous improvement and professional growth.
• You have a positive attitude and professional maturity.
• Experience and or certification in Salesforce Marketing Cloud and Drupal is preferred, but not required.