Senior Product Manager

Overview

Senior Product Manager | Hybrid | US Denver

Travel obsessed? Big tech fan? You’re in good company. If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind many of your travel bookings—plane, car or hotel. Our technology powers the booking experience for holidays, events, and business travel. We work to simplify technical travel challenges and are looking for the best thinkers to help us do it.

We’re hiring right now for a Senior Product Manager. Search for #Travelport on Linked In to hear from our amazing team.

The Senior Product Manager is responsible for driving product strategy and delivery across a complex, multisided travel technology ecosystem. This role requires strong customer orientation, technical fluency, commercial acumen, and the ability to lead cross functional teams in an Agile environment.

Customer & Market Orientation

• Develop a deep understanding of customer needs across travel agencies, suppliers, and developers.
• Serve as the internal voice of the customer and validate solutions through customer engagement and feedback loops.
• Balance agency, supplier, and platform needs in a multisided marketplace.

Technical & Platform Fluency (General & Galileo Host)

Demonstrate strong technical understanding across platform capabilities, including onboarding, authentication, access management, and critical travel industry concepts (NDC, Orders, Ticketing, PNRs, PoS integration). Additionally, show deep fluency in host-based travel operations and agency servicing workflows, including:

• Hostbased PNR lifecycle and servicing (creation/modification/commit workflows, segment status behaviors, audit and history awareness).
• Queueing and operational processes used for schedule changes, fulfillment followups, and postbooking servicing.
• Ticketing and ancillary document life cycles (ticket and EMD issuance, exchange/reissue, refund/void) and how document states impact downstream servicing.
• Operational messaging such as SSR, OSI, and remarks, with an understanding of how data quality affects servicing flows and customer experience.

Agile Product Leadership & Delivery

• Lead Agile/Lean product delivery models.
• Prioritize roadmaps and backlogs to maximize customer and commercial impact.
• Collaborate closely with Product Owners, Engineering, UX, Data, and Commercial teams.
• Define acceptance criteria and provide feature-level product acceptance at delivery.

Commercial & Data Driven Decision-Making

• Use analytics and quantitative reasoning to guide prioritization and product strategy.
• Track and report product KPIs (activation, adoption, ROAS, API usage, etc.).
• Ensure product decisions drive revenue, efficiency, and ROI while complying with commercial, security, billing, and regulatory considerations.

• Extensive experience with Jira to structure and manage epics, user stories, dependencies, and Agile workflows across distributed engineering teams.
• Experience in travel industry mandatory / GDS knowledge desired.
• High proficiency in Confluence as a documentation and knowledge management hub, including PDDs, strategy docs, decision logs, and stakeholder updates.
• Ability to leverage Jira and Confluence together to:
  • Translate product strategy into executable delivery plans.
  • Ensure clarity of requirements and acceptance criteria.
  • Strengthen collaboration between Product, Engineering, Design, and Commercial teams.
  • Improve transparency, traceability, and delivery predictability at scale.

Where do we start! Our benefits package includes:

Offer Salary: 130k + Benefits

We offer a comprehensive benefit program that includes medical, dental, vision, employer-paid disability and basic life insurance, voluntary life options, a competitive 401(k) match, paid time off, hybrid working model, and community initiatives such as an annual volunteer day off. We also offer a New Child leave policy with 16 weeks of paid time off for the birthing parent and 8 weeks for the non-birthing parent.

Search for #lifeattravelport for our employee stories on Linked In!

Your journey at Travelport starts here.

Our application process is quick, easy, and hassle-free – apply in just a few minutes!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.