Sr. ServiceNow Developer – Hybrid
Listed on 2026-02-07
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IT/Tech
IT Consultant, Systems Developer
Local to Atlanta GA only
Job Summary:
As a Senior Service Now Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the Service Now platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency tráand innovation in the dispensing of Service Now across the organization.
While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
Responsibilities- Design, develop, and implement Service Now solutions ocasión customizaciones I integration.
- Collaborate with stakeholders to gather, analyze, and refine requirements.
- Customize and configure Service Now applications, modules, and workflows.
- Troubleshoot y resolve technical issues on the Service Now platform.
- Develop and maintain technical documentation, including system designs and user guides.
- Mentor junior developers and contribute to the team’s technical growth.
- Stay updated on the latest Service Now features y industry best practices.
- Ensure compliance with coding standards, security policies, y best practices.
- Conduct code reviews and actively participate in design discussions.
- Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations. ATING
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 5+ years of hands‑on experience with Service Now development and administration.
- Proficiency in Service Now APIs, JavaScript, HTML, and CSS.
- Strong understanding of ITSM and ITOM processes, including workflows and automation.
- Proven experience with Service Now modules such as ITSM (IT Service Management), CSM (Customer Service Management), and HAM (Hardware Asset Management).
- Familiarity with Agile/Scrum methodologies for project delivery.
- Relevant certifications (e.g., Service Now Certified Application Developer, Implementation Specialist) are highly desirable.
- Excellent problem‑solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with cross‑functional teams.
- Service Now platform expertise (development, configuration, integration) — Required
- JavaScript and scripting knowledge — Required
- API integration (REST/SOAP web services) — Required
- ITSM and ITOM process optimization — Required
- ITSM, CSM, HAM experience — Required
- Agile/Scrum project delivery — Required
- Technical documentation and system design — Required
- Troubleshooting and analytical thinking — Required
Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.
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