Director, Core Product, Agentic Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Core Product, Agentic Commercialization

Director, Product Commercialization, Agentic, you will play a foundational role in scaling the agentic commerce ecosystem at Mastercard, one of the world’s most trusted and innovative payments networks. This role will play an integral role within Mastercard’s NAM Digital Payments Product team. This individual will act as the subject matter expert for regional account teams and their customers, providing thought leadership, technical product knowledge, value proposition definition, customer engagement and overall digital payments support for our key customers in the US.

S/he will be responsible for educating, promoting and driving Mastercard’s tokenization and digital payments product suite. The ideal candidate is passionate about digital payments, fintech’s, AI platforms, and digital assets. They are highly motivated, intellectually curious, analytical, and possess an entrepreneurial mindset.

• Support the execution of Mastercard’s agentic commerce product commercialization strategy for the North America region in close coordination with business development, account management, engineering, marketing, and legal
• Identify, evaluate, and drive strategic partnerships across AI platforms, consumer agents, national issuers, retailers, commerce infrastructure, and developer ecosystems
• Support the management of key customer relationships attending account reviews and industry events as required
• Be a voice of the customer internally— channeling feedback, use-case insights, and market trends to influence product and platform strategy
• Collaborate across a global, matrixed organization, working with autonomy

• Experience in product management, product commercialization, or product-led growth roles, with ownership of taking complex capabilities from concept through market launch and scale
• Experience working at a leading commerce, fintech, payments, platform, or AI-driven company, delivering products in regulated, multi-stakeholder environments
• Proven track record of commercializing platform products, including defining value propositions, pricing and packaging, launch plans, and adoption metrics
• Strong experience of operating in product-led organizations, with a deep understanding of APIs, developer experiences, platform economics, and ecosystem dynamics
• Technical mindset with hands‑on experience translating agentic, LLM‑powered capabilities into customer‑facing products; familiarity with agent frameworks, orchestration layers, and tooling ecosystems
• Experience working closely with issuing partners, merchants, and internal product, engineering, and sales teams to ensure products are commercially viable and scalable
• A systems thinker who can connect product strategy, customer needs, and commercial outcomes, while also driving execution at speed
• Exceptional communicator, able to translate complex technical concepts into clear customer value, enable sales and partner teams, and align cross‑functional stakeholders
• Comfortable operating in new and ambiguous spaces, shaping structure, priorities, and roadmaps where the market is still emerging
• Highly collaborative team player with a bias toward action, outcomes, and winning in market

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or…