Sr. Specialty Solutions Engineer - ServiceNow

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

• Active participation in the AHEAD SSE and service delivery teams
• Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
• Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
• Develop relationships with other Service Now SSE team members, leaders, and partners in support of sales objectives
• Strategize and execute technical sales calls
• Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
• Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
• Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
• Participate in the mentorship of entry-level team members
• Possess strong, detailed product/technology/industry knowledge
• Knowledge of job-associated software and applications
• Travel required up to 20%

• Expertise as a consultant for clients, advising on technicalsolutionsandparticipatingin pre-sales and solution development
• Expertise is Service Now modules Sec Ops/IRM
• Strong functional knowledge of the Service Now platform across multiple modules
• ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts
• Working knowledge of Agile/Scrum methodology
• Passion for problem-solving to solution selling
• Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies
• Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner
• Deep insight on technical architectures, IT products and product positioning.
• Service Now certifications and accreditations are strongly desired
• Experience on other SaaS platforms such as:
  Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor, etc
• Understanding of JavaScript, HTML and libraries/frameworks such Angular
  
  JS, jQuery, Prototype and bootstrap fundamentals a plus
• Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus
• Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
• College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline

Salary range: $230,000 - $300,000 a year

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits  for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.