Solutions Architect

We’re looking for a Solution Architect – Global Counter & Rental Systems with deep expertise in defining cloud-based, distributed, transaction-heavy architectures that support global, multi-brand, multi-country, and franchise rental operations.

You will work closely with business partners, product managers, engineering teams, operations leaders, and enterprise architects to transform how Hertz builds and modernizes counter, agent-assisted, and rental execution systems. This role is highly hands-on, with accountability for future-state architecture, solution design, and delivery alignment across complex global ecosystems.

We expect the starting salary to be around $150,000 The actual salary will be determined based on years of relevant work experience.

• Design, modernize, and refactor global counter and rental systems using modular, cloud-native, API-driven architectures
• Own solution architecture across all domains including application, data, integration, networking, security, and resiliency
• Define and maintain solution blueprints, reference architectures, and standards for counter and rental platforms
• Establish a clear end-state architecture for areas of responsibility and drive stakeholder alignment and buy-in
• Ensure architectures can be delivered incrementally, on time and within budget, without compromising the long-term target state
• Lead architectural design and review for initiatives spanning:
• Counter and agent workflows
• Offline / degraded-mode operations
• Multi-brand and franchise configurations
• Country-specific regulatory requirements
• Work hands-on with engineering teams across the full SDLC, including design sessions, code reviews, and technical decision-making
• Partner closely with Enterprise Architecture to align with broader platform and integration strategies
• Define API, integration, and event models connecting counter systems with reservations, fleet, payments, identity, pricing, and customer platforms
• Ensure solutions meet security, compliance, performance, and availability standards
• Participate in the design and planning of enhancements to existing platforms and development of new capabilities
• Advise business and technology stakeholders on architectural tradeoffs and recommendations
• Interpret and refine business requirements using workshops, design sessions, prototyping, and modeling
• Understand and document system dependencies, integration points, and data flows across the rental ecosystem
• Create and maintain architecture documentation including solution designs, technical specifications, and release artifacts
• Collaborate with Operations leaders, Program Directors, and Vendors to solve complex cross-functional challenges

• Bachelor’s degree in Computer Science, Information Systems, or related field
• Master’s degree preferred or equivalent practical experience
• 10+ years of experience in information technology
• 5+ years in a Solution Architect / Systems Architect role supporting large-scale enterprise platforms
• Proven experience across full project life cycles including:
• Architecture and solution design
• Prototyping
• Implementation and rollout
• Strong experience with cloud-native application architectures (microservices, event-driven systems, serverless)
• Extensive experience designing and implementing API-based integrations using REST and SOAP, with JSON and XML
• Experience with transactional, high-availability systems (retail, travel, hospitality, or mobility preferred)
• Familiarity with counter, POS, or agent-assisted systems is highly desirable
• Experience designing for offline-first or degraded-mode scenarios
• Strong understanding of system integrations using APIs, messaging, batch, and streaming patterns
• Experience working in Agile / Scrum environments
• Demonstrated ability to lead technical initiatives, mentor engineers, and influence delivery teams

• 40% off any standard Hertz Rental
• Paid Time Off
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more