Office Tier 1 Help Desk Specialist — Atlanta
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-02-15
Listing for:
Miller Zell
Full Time
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A technology services firm in Atlanta is seeking a Tier I Service Desk Specialist to serve as the first point of contact for technical support. Candidates must have an associate degree in Computer Science or technical support experience. Responsibilities include documenting and prioritizing service desk incidents, configuring new computers, and resolving technical issues for users. Strong customer service skills and knowledge of Windows 11 and MacOS are essential.
The role is in-office five days a week and offers opportunities for professional growth.
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