Slate Functional Technologist

Job Title:

Slate Functional Technologist

Location:

Summerville Campus

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

About Us:

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values (https://(Use the "Apply for this Job" box below).) make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia (https://) is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https:// Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external vendors, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices.

The Technologist may be asked to specialize in certain system aspects or functional unit support.

Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use.

Serve as support and a champion for all Slate users. Provide regular, in‑depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non‑technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing.

Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data…