Senior User Experience Designer

Type: W2 Contract

Location: Remote – East Coast (Atlanta preferred)

We’re hiring a Senior / Staff Service Designer with strong Salesforce experience to support a large-scale Salesforce unification initiative. This role focuses on designing cohesive, scalable experiences across multiple Salesforce instances in a highly customized environment.

You’ll help shape a future-state vision where a single Salesforce ecosystem supports multiple case types and workflows, while advancing a shift toward low-code / no-code solutions.

This is a great opportunity for a designer who thrives at the intersection of service design, product thinking, and platform constraints.

• Lead service and experience design efforts tied to Salesforce unification
• Design workflows that support multiple case types within a single system
• Translate complex, custom Salesforce environments into intuitive user experiences
• Partner closely with product managers, Salesforce teams, and engineering
• Drive adoption of low-code / no-code components and reusable patterns
• Contribute to journey maps, blueprints, and future-state service models
• Balance business rules, platform capabilities, and user needs

• Senior or Staff-level experience in Service Design, Product Design, or UX
• Hands-on experience designing within Salesforce ecosystems
• Familiarity with multiple Salesforce instances / org consolidation
• Experience navigating highly customized / complex environments
• Strong systems thinking and workflow design skills
• Ability to influence cross-functional stakeholders

• Experience with Salesforce Lightning / low-code tools
• Background in case management, CRM, or operational workflows
• Experience supporting platform modernization initiatives

• Remote, but must sit on the East Coast (EST)
• Atlanta-based candidates strongly preferred

• High-impact transformation initiative
• Opportunity to shape platform simplification & scalability

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $50 to $70/hr benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to

If you require assistance or an accommodation in the application or employment process, please contact us at