Salesforce Health Cloud Dev II

Description

Designs, codes, debugs, tests, documents, and implements Salesforce Health Cloud, including application customizations and integration of other 3rd party vendor-supplied software. Provides functional and technical support in collaboration with the Salesforce Health Cloud Administrator. Collaborates with other department resources to support multiple system interfaces and data integration. Monitors, defines, and reports on critical path workflows. Resolves issues or escalates issues as required.

• Bachelor's degree in business administration, Computer Science, Mathematics, Engineering, or related field with courses in programming and database systems, or equivalent experience
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• 3+ years of general application development and support experience
• 1 year’s hands‑on experience in Salesforce Health Cloud
• 1 year’s experience with a Salesforce Dev Ops toolset and CI/CD practices
• Experience with JavaScript, Flows, Apex, LWC, Visualforce, SOAP, REST
• Experience working in an agile environment using Jira or similar solutions
• Experience communicating with both technical and business audiences

• 4 or more years of general application development and support experience skills
• 2 years' experience in Salesforce Health Cloud
• 2 years' experience with a Salesforce Dev Ops toolset and CI/CD practices
• Salesforce Platform App Builder Certification
• Salesforce Platform Developer I Certification
• Salesforce Platform Developer II Certification
• Aura framework and Omni Script
• Strong written and verbal communication skills
• Technical experience working with healthcare systems or in a government contract systems environment
• Experience in Salesforce Lightning Web Components and Einstein Analytics

• Evaluates, supports, and tests vendor‑supplied software packages. Determines compatibility with existing systems. Installs and tests vendor upgrades and patches. Provides technical support and troubleshooting.
• Researches the setup and functionality of available software modules.
• Obtains a solid understanding of business processes/user functions that these modules directly support. Obtains and shares knowledge of how various application modules interlink and affect one another.
• Help design UI and workflows based on business needs.
• Analyzes, designs, and develops code in support of multiple system interfaces and data integration services. Uses Salesforce APIs to integrate with other systems.
• Converts logical design into program code. Analyzes, reviews, and rewrites programs to increase operating efficiency or to adapt programs to new requirements in response to business requests.
• Responsible for mid/entry‑level coding assignments and participates in code review sessions with direction from Lead/Senior developers.
• Provides daily support to functional end‑users with system issues, questions, and processes.
• Performs debugging tasks to resolve system issues. Takes active steps to increase understanding of end users’ functions to support application development.
• Coordinates with relevant departments to ensure necessary communication is in place to ensure applications function properly and efficiently. Coordinates the dissemination of information and reports related to application upgrades, fixes, and new processes; to include analysis of the changes and the effects on any existing modules.
• Develops system and program test plans under the guidance of the Lead developer.
• Prepares and/or obtains test data.
• Conducts program and system testing.
• Evaluates test results/defect logs and performs necessary code revisions.
• Prepares technical reports and instructional manuals as documentation of program development.
• Maintains current system design documents and program documentation.
• Provide escalation assistance with daily trouble‑ticket resolution for an entry‑level developer.
• Performs reporting tasks utilizing site standard reporting tools.
• Logs, monitors, and manages event calls regarding reported problems.
• Participates in regularly scheduled project review/status meetings internally and with client departments.
• Work in a team environment using Agile Project Management (Scrum) and Test‑Driven Development.
• Participate in all Scrum activities, including creating user stories, sprint planning, and sprint retrospectives.
• Responsible for triaging daily user trouble tickets and performing first‑level response Documents change control.
• Performs on‑call support functions.
• Performs other duties as assigned.
• Regular and reliable attendance is required.