Director, Global Infrastructure & Security

Position Summary

The Director, Global Infrastructure and Security is responsible for the performance, reliability, and protection of the company’s global technology environment. This leader will work with a talented team to provide direction, coordination, and continued growth in modern engineering practices. The role focuses on stabilizing core infrastructure, improving lifecycle health, reducing technical debt, strengthening security controls, and advancing global standards across all regions.

H-E Parts International LLC

Position Summary

The Director, Global Infrastructure and Security is responsible for the performance, reliability, and protection of the company’s global technology environment. This leader will work with a talented team to provide direction, coordination, and continued growth in modern engineering practices. The role focuses on stabilizing core infrastructure, improving lifecycle health, reducing technical debt, strengthening security controls, and advancing global standards across all regions.

This position plays a central role in modernizing how IT operates across the company. The leader in this role will set expectations, reinforce good operational habits, and build a more proactive and accountable engineering culture. They will assess current gaps, shape a practical roadmap, and ensure follow through across infrastructure, identity, endpoint, network, and security operations.

As a global role, this position must build strong relationships and trust with regional leaders, local business teams, and cross functional partners. The director will serve as a visible, reliable partner who understands local needs while driving global consistency.

The right candidate is a strong leader who can coach, guide, and mentor a lean team while staying close enough to the work to step in when needed. They balance strategic leadership with hands on execution and help create a culture that is collaborative, steady, and focused on outcomes.

This position will collaborate closely with Application, Security, and Data & Integration teams to ensure our IT strategies are aligned, efficient, and well-communicated across functions.



Key Responsibilities

Infrastructure Strategy and Execution

• Develop, own, and execute the global infrastructure roadmap, prioritizing security, scalability, lifecycle health, and end user enablement.
• Champion a cloud first approach while evaluating and implementing modern solutions across the environment.
• Evaluate and implement managed service models where appropriate to balance internal capability and vendor performance.
• Drive modernization efforts while maintaining strong fundamentals such as backups, monitoring, patching, and endpoint hygiene.
• Ensure platforms and infrastructure can scale to support growth, operational needs, and M&A integration.
• Strengthen engineering discipline through documentation, standards, and consistent process adoption.

• Oversee security operations tied directly to infrastructure, including identity hygiene, endpoint protection, patching compliance, and vulnerability remediation, and incident response coordination.
• Lead Security and Compliance to ensure the environment meets requirements for frameworks such as NIST, ISO 27001, and JSOX.
• Improve visibility and resilience through enhanced monitoring, logging, and alerting.
• Embed security by design principles into infrastructure decisions, architecture, and lifecycle planning.
• Support initiatives such as Zero Trust and segmentation where infrastructure plays a core role.
• Ensure consistent application of security standards across regions while respecting local operational needs.

• Improve reliability by reducing outages and addressing chronic issues and technical debt across regions.
• Strengthen patching, monitoring, alerting, configuration management, and lifecycle visibility.
• Lead and enforce predictable change management practices aligned with ITIL.
• Establish and track KPIs that reflect system performance, lifecycle health, security posture, and service quality.
• Improve vendor and MSP performance through structured…