Platform Support Engineer

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The job is located in Charlotte, NC. This job required onsite participation.

We are looking for an experienced Application Management Platform Support Engineer to support enterprise applications with a strong focus on cloud infrastructure services monitoring and automation. The role involves hands‑on troubleshooting, onboarding applications to platform services and supporting cloud and infrastructure migrations.

• Support application management functions across cloud and on‑prem platforms
• Assist with cloud migrations DPC NGDC and application onboarding
• Onboard and support applications on monitoring tools Splunk, App Dynamics, Thousand Eyes, etc.
• Work on infrastructure services including APIs, file transfers, S3, load balancers and VIPs
• Coordinate with platform and infrastructure teams for server provisioning and configuration
• Troubleshoot application middleware and infrastructure issues L2/L3 level
• Perform certificate and key management (Venafi, SSH authentication keys)
• Support Linux/Unix environments including file system and basic to advanced shell scripting
• Build and enhance automation scripts for monitoring, maintenance and operational tasks

• Strong experience in Application Support / Application Management
• Cloud Platforms AWS and/or Azure solid conceptual and hands‑on knowledge
• Linux/Unix system administration
• Shell Scripting troubleshooting and automation
• Application Monitoring tools Splunk, App Dynamics, Thousand Eyes or similar

• Cloud migration experience DPC NGDC
• API Gateway experience (Apigee)
• File Transfers (SFTP, NDM)
• Object storage (S3)
• Middleware Web Server (Tomcat, Application Servers)
• Load Balancers, VIPs (AVI)
• Data Masking tools (Delphix, PDiLL)
• Identity Access (AD, Azure AD, SSO, OAuth2, MFA)
• Certificate management (Venafi)

The base compensation range for this role in the posted location is: $61,087 to $104,364.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to:
Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A‑F), defined by policy:
  Vacation: 12‑25 days, depending on grade;
  Company paid holidays;
  Personal Days;
  Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Compensation (including bonuses, commissions, or other…