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Technical Support HelpDesk/Support

Hybrid Product Support Specialist – Law Firm Software

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Aderant Holdings Inc.
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
A leading software company in Atlanta is looking for a Product Support Specialist. In this role, you will respond to customer inquiries via phone, email, or chat, ensuring prompt resolution of product concerns. The job requires strong interpersonal skills and technical knowledge, enabling you to troubleshoot issues effectively. Ideal candidates will have experience in customer service and be adept at documenting technical problems.

This position offers a hybrid work model and focuses on collaboration and innovation within the team.
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