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Technical Support HelpDesk/Support IT Support

Education Tech Product Support Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Mongoose
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An innovative education technology company based in Atlanta is seeking a Product Support Specialist to enhance the customer experience. In this role, you'll manage customer inquiries, offer technical support, and serve as a liaison between customers and internal teams. The ideal candidate possesses strong problem-solving skills and a customer-focused mindset. You will ensure that customers receive comprehensive assistance and support in navigating the Mongoose platform, ultimately driving user satisfaction and product value.
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